Following the patron path, from outreach and initial point of contact through the visit’s conclusion, this workshop will offer a survey of services and programming that theaters, museums and other cultural institutions can provide to make themselves more accessible for visitors who are D/deaf or hard of hearing. Learn more about topics that will include:

• Offering sign interpretation
  
• Offering open captioning
  
• Providing assistive listening devices
• Reaching out to deaf and hard–of–hearing communities and organizations
  
• Creating a safe environment and providing strong customer service
• Serving a broad range of individual experiences and circumstances for visitors who aredeaf or hard of hearing.